Student Terms & Conditions

Policy Owner: Cavell College
Effective Date: 15 August 2026
Review Date: 15 August 2027
Version: 1.0

1. Introduction

These Student Terms & Conditions set out the terms that apply to students studying at Cavell College.

By accepting an offer of a place, completing the required enrolment process, and becoming a student of Cavell College, you agree to comply with these Terms & Conditions together with the relevant programme information, College policies, procedures, regulations, and any specific terms communicated to you.

These Terms & Conditions apply to students enrolled on programmes offered by Cavell College, subject to any programme-specific requirements.

2. Definitions

For the purposes of these Terms & Conditions:

“College” means Cavell College.

“Programme” means the programme of study for which the student has accepted an offer and enrolled.

“Student” means any person who has accepted an offer and completed the relevant enrolment requirements.

“Offer” means the formal offer of a place issued by Cavell College.

“Programme Information” means the information published or provided by the College relating to a particular programme.

“Terms & Conditions” means these Student Terms & Conditions together with any applicable programme-specific terms and College policies.

3. Admission and Enrolment

A student’s place at Cavell College is subject to meeting the conditions stated in their offer and completing the required enrolment procedures.

Students must provide accurate and complete information during the application and enrolment process.

The College may request evidence of qualifications, identity, English language proficiency, previous learning, or other information relevant to the student’s admission.

Admission does not become final where required conditions remain outstanding.

4. Student Responsibilities

Students are expected to:

• Attend and participate in their programme as required.
• Engage appropriately with teaching and learning activities.
• Complete assessments and academic work by the required deadlines.
• Follow College policies, procedures, and academic regulations.
• Treat staff, students, visitors, and members of the wider community with respect.
• Provide accurate and up-to-date personal information.
• Maintain appropriate standards of academic and personal conduct.
• Use College facilities, systems, and resources responsibly.
• Follow reasonable instructions relating to health, safety, security, and College operations.

5. Programme Information

Cavell College aims to provide clear, accurate, and current information about its programmes.

Programme information may include:

• Programme title and qualification.
• Awarding or validating arrangements.
• Programme duration.
• Study mode.
• Location.
• Start dates.
• Entry requirements.
• English language requirements.
• Modules and programme structure.
• Assessment methods.
• Expected contact hours.
• Tuition fees and additional costs.
• Progression opportunities.

Students should ensure that they understand the published information relating to their chosen programme before accepting an offer.

6. Changes to Programmes

Cavell College aims to deliver programmes substantially as described in the relevant programme information.

However, reasonable changes may sometimes be necessary because of academic, regulatory, operational, staffing, quality assurance, safety, or other legitimate circumstances.

Where a significant change is necessary, the College will provide affected students with appropriate information and, where applicable, explain any available options.

The College will seek to ensure that any changes are handled fairly and in accordance with applicable requirements.

7. Attendance and Engagement

Students are expected to meet the attendance and engagement requirements applicable to their programme.

Students should inform the College as soon as reasonably possible if circumstances prevent them from attending scheduled learning activities or meeting academic requirements.

Repeated or unexplained non-attendance may affect academic progress and may be managed in accordance with relevant College procedures.

8. Assessment and Academic Requirements

Students are required to complete assessments in accordance with the academic requirements of their programme.

Students must:

• Submit work within published deadlines unless an approved extension has been granted.
• Follow assessment instructions.
• Complete their own work honestly.
• Properly acknowledge sources and references.
• Comply with academic integrity requirements.

Academic misconduct, plagiarism, cheating, fabrication, or other forms of dishonest academic practice may be dealt with under the College’s relevant academic regulations and procedures.

9. Academic Progress

Students are expected to make satisfactory academic progress throughout their programme.

Where concerns arise regarding a student’s academic progress, the College may provide appropriate guidance and support.

Academic progression, reassessment, continuation, and completion will be subject to the academic regulations and requirements applicable to the student’s programme.

10. Tuition Fees and Other Charges

Students are responsible for paying tuition fees and any applicable additional charges associated with their programme in accordance with the payment arrangements communicated by Cavell College.

Information about tuition fees and additional costs will be provided before or during enrolment as applicable.

Students should contact the College promptly if they experience difficulties meeting an agreed payment requirement.

11. Refunds and Cancellation

Students may have cancellation and refund rights depending on the circumstances of their enrolment and the applicable terms.

Details of applicable cancellation periods, refunds, withdrawals, and other financial arrangements are set out in the College’s relevant Refund & Cancellation Policy and any programme-specific terms.

Nothing in these Terms & Conditions is intended to remove or restrict any statutory consumer rights that apply to a student.

12. Withdrawal from a Programme

Students wishing to withdraw from their programme should notify Cavell College through the appropriate process.

Students should seek guidance from the College before withdrawing so that they understand any academic, financial, or administrative implications.

Withdrawal will be managed in accordance with the relevant College procedures and applicable terms.

13. Deferral and Changes of Programme

Requests to defer studies or transfer to another programme are subject to the relevant programme requirements, availability, academic considerations, and College procedures.

A request to change programme or defer study is not automatically guaranteed.

Students should contact the relevant College team before making any decision to change their programme or study arrangements.

14. Student Conduct

Students are expected to behave responsibly and respectfully at all times.

Conduct that may negatively affect other students, staff, visitors, the College community, or the proper operation of the College may be addressed under the relevant disciplinary procedures.

Students must comply with the College’s policies relating to conduct, dignity and respect, equality, safeguarding, harassment, and other areas of student welfare.

15. Equality, Diversity and Inclusion

Cavell College is committed to providing an inclusive learning environment in which students are treated fairly and with dignity and respect.

Students are expected to respect the rights, identity, backgrounds, and beliefs of others and to contribute positively to the College community.

Discrimination, harassment, victimisation, bullying, or other unacceptable behaviour will not be tolerated and may be addressed under the relevant College procedures.

16. Safeguarding and Student Welfare

Cavell College is committed to supporting student wellbeing and maintaining a safe learning environment.

Students should raise safeguarding or welfare concerns through the appropriate College channels.

Where appropriate, the College may provide or signpost students to relevant support services and safeguarding arrangements.

17. Reasonable Adjustments and Additional Support

Students who have a disability, learning difference, health condition, or other support need are encouraged to inform the College so that appropriate support can be considered.

Where applicable, Cavell College will consider reasonable adjustments in accordance with relevant legislation and College procedures.

Students should provide relevant information as early as reasonably possible to help the College identify appropriate support.

18. Academic Integrity

Students are expected to maintain high standards of academic integrity.

Students must not:

• Plagiarise another person’s work.
• Submit work produced by another person as their own.
• Falsify or fabricate information.
• Obtain or use unauthorised assistance in assessments.
• Misrepresent academic qualifications or achievements.

Concerns relating to academic integrity will be considered under the College’s academic regulations and procedures.

19. Use of College Facilities and Systems

Students must use College facilities, equipment, digital systems, learning resources, and other services responsibly.

Students must not use College systems for unlawful, harmful, fraudulent, abusive, or unauthorised purposes.

Access to College systems may be restricted or withdrawn where necessary to protect students, staff, systems, information, or College operations.

20. Personal Information and Data Protection

Cavell College will process student personal information in accordance with applicable data protection legislation and the College’s Privacy Notice.

Students are responsible for keeping their personal and contact information accurate and up to date.

Students should review the College Privacy Notice for information about how their personal data is collected, used, stored, and protected.

21. Communications

Students should regularly check the contact details and communication channels provided by Cavell College.

The College may use email or other appropriate communication methods to provide information relating to programmes, assessments, fees, academic matters, events, support, and other student-related matters.

Students are responsible for responding to communications where a response or action is required.

22. Intellectual Property and Student Work

Students retain rights in their own work subject to applicable law, academic requirements, and any specific terms that apply to particular activities or materials.

Students must respect the intellectual property rights of the College, staff, fellow students, and third parties.

Students must not reproduce, distribute, or use copyrighted materials without appropriate permission or lawful basis.

23. Third-Party Services and External Providers

Certain services, resources, facilities, or activities may involve third-party organisations.

Where third-party services are used as part of a student’s programme or student experience, relevant information will be communicated where appropriate.

Students may also be required to comply with reasonable terms applicable to third-party services.

24. Suspension or Termination of Enrolment

Cavell College may suspend or terminate a student’s enrolment in appropriate circumstances, including serious or persistent academic, conduct, financial, or other breaches of applicable College requirements.

Any such action will be managed in accordance with the relevant College policies and procedures and applicable rights and safeguards.

25. Complaints and Appeals

Students who have concerns about their experience at Cavell College should use the appropriate complaints or appeals procedure.

The College aims to provide accessible processes through which concerns can be raised and considered fairly.

Students should refer to the relevant Student Complaints Procedure or academic appeals process for further information.

26. Student Protection

Cavell College is committed to protecting students’ interests where circumstances may significantly affect the continuation or delivery of their programme.

Where appropriate, the College will provide information about available arrangements and options in accordance with its Student Protection arrangements.

27. Changes to These Terms & Conditions

Cavell College may make reasonable changes to these Terms & Conditions where necessary to reflect changes in legislation, regulation, operational requirements, academic requirements, or College procedures.

Where a significant change affects students’ rights or obligations, the College will provide appropriate information about the change.

Changes will not be made with the intention of unfairly removing or restricting students’ statutory rights.

28. Relationship with Other College Policies

These Terms & Conditions should be read alongside the College’s other applicable policies, regulations, and procedures, including:

• Admissions Policy
• Academic Regulations
• Student Complaints Procedure
• Refund & Cancellation Policy
• Privacy Notice
• Data Protection Policy
• Safeguarding Policy
• Equality, Diversity and Inclusion Policy
• Student Disciplinary Policy
• Dignity and Respect Policy
• Student Protection arrangements

Where a specific policy or regulation applies to a particular matter, students should refer to that policy or regulation for the relevant procedure.

29. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory legal rights or protections that apply to students.

Any dispute will be handled in accordance with the applicable College procedures and relevant legal requirements.

30. Acceptance of These Terms

By accepting an offer and completing the required enrolment process, students confirm that they have had an opportunity to read and understand these Student Terms & Conditions and agree to comply with them together with the applicable College policies, regulations, and programme requirements.

Nothing in these Terms & Conditions is intended to exclude or limit any statutory rights that cannot lawfully be excluded or limited.

31. Contact

For questions regarding these Student Terms & Conditions or matters relating to student enrolment, students should contact Cavell College through the official contact details published on the College website.

Cavell College
56–60 Nelson Street
Whitechapel
London E1 2DE
United Kingdom

Landline: 020 8109 6121
Mobile: +44 7556 598451